Shipping & Delivery – Soulmates
FREE GROUND SHIPPING ON ALL U.S. ORDERS

Shipping & Delivery

DOMESTIC – UNITED STATES

We offer complimentary ground shipping on all orders delivered within the United States.

We use UPS for domestic delivery. All items ship out from California.

Orders will begin processing on the next business day. Orders placed on Friday will begin processing on the following Monday.

Two-day and overnight orders are given top priority. Orders with these shipping methods must be received and clear any fraud screening by 1PM PST to ship the same day. Orders received after 1PM PST will ship the following business day.

Method  Estimated Arrival
UPS Next Day 2 days
UPS 2-Day 3 days
UPS 3-Day Select 4 days
UPS Ground 3-5 days

 

INTERNATIONAL

All international orders will be shipped via USPS Priority Mail International Flat Rate Boxes. (Estimated delivery is 6-10 business days*** )

***For many major markets. The average number of days may vary based upon origin and destination.

Foreign Orders:

Customers are liable for any taxes and duties (e.g. VAT, custom duty, etc.) that apply to their purchase. In some rare cases, additional charges (such as a service, agency, or brokerage fees) associated with package deliveries are charged by local agents. These charges are at the discretion of each country and varies. Contact your shipping method website; They should be able to give you an estimate on what you should expect to pay.

Customs and Duties:

All applicable customs fees, taxes and duties are the sole responsibility of the customer.

Customs authorities require that we state the value of your order directly on your package. For more information on customs and duties charges, please contact your local customs office.

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