Return Policy

Return Policy

All purchases are considered Final Sale and are not eligible for return or refund.

If your selected size or color does not work for you, we are happy to offer a one-time exchange for the same style, subject to availability. If the requested replacement is unavailable, a store credit will be issued.

Many of our dresses are limited-edition, hand-crafted pieces that cannot be reproduced at today’s pricing. We kindly encourage you to review sizing, color, and fit details carefully before placing your order.

Thank you for shopping with Soulmates. We hope your dress becomes a cherished piece you will enjoy for years to come.