Silk Hand Crochet Short Sleeve Top with Skirt Set

Regular
$ 550.00
Sale
$ 550.00
Regular
Sold Out
Unit Price
per 
Color Celadon
Size S
SKU C9128-CLDN-S
Quantity
- +
    This lovely two pieces Soulmates short sleeve tunic with knee length skirt with hand-embroidered and crocheted and shimmering beads gives younger and chic looks one of Soulmates best spring/summer collection dress.
    • 100% Silk
    • Hand-made
    • Fully-lined
    • Dry Clean
    • Imported

    To choose the correct size for you, please measure your body as follows:

     

    Soulmates dresses brand sizes are designed to fit to the following body measurements (items may vary from these measurements but you can still use them as a guide):

    Size Measurement Chart (in inches)
    Soulmates Size
    S
    M
    L
    XL
    1X
    2X
    3X
    Misses Equivalent
    6-8
    8-10
    12-14
    14-16
    18
    20
    22
    Bust
    36
    38
    40.5
    43
    46
    49
    52
    Waist
    32
    34
    36.5
    39
    42
    45
    48
    Hips
    38
    40
    43
    45
    48
    51
    54

    MERCHANDISE AND AVAILABILITY

    Where can I buy your dresses in person?

    We value our relationships with wonderful boutique retailers all across the country and around the world. To find a store nearest you, visit our helpful Stockists

    Does Soulmates offer special promotions and sales? 

    We offer seasonal and limited time sales to our loyal customers throughout the year. Sign up for email updates in the footer below to be notified when our sales starts. 

    Are the colors of the dresses true to what I see in the pictures online?

    While we do our best to ensure that the photos we upload are true to the color of the dresses, you may experience a slight variation in color due to your computer monitor.

    ORDERS

    Can I change or amend my order once it has been placed?

    Before your purchases have been prepared for dispatch we can cancel an item, change the size or edit your billing and shipping details.

    If you need to make any amendments, please call Customer Care at (626) 333 9501 for assistance.

     

    Can I return an item?

    Making a return or exchange is easy. View our Returns Policy more information.

     

    SIZING, ALTERATIONS, & CARE

    Can I make alternations to the length of my garment?

    We design our hems for ease of alterations, favoring crochet patterns that can be shortened without significantly changing the look of the dress. However not all dresses can be altered without changing the look. For questions about a particular dress, contact Customer Care.

     

    Are there variations in fit between crochet patterns?

    Our dresses are all hand-made and put together stich by stich so no two dresses are exactly alike. Differences between styles of crochet can cause slight variations in fit. However our dresses are cut generously and the silk linings of all of our dresses are always uniform in size.

     

    How do I properly care for my garment?

    To protect your garment against shrinkage and fading, we recommend Dry Cleaning.

    We want you to love your experience shopping at Soulmatesdress.com and be completely satisfied with the fit and quality of your garment. On the off chance that you are not, we are here to help.

    We will happily accept returns and exchanges on items that are received in their original conditions, unworn, unwashed, unaltered, undamaged with all tags still attached.

    Items listed as SALE cannot be returned or exchanged.  Items returned without obtaining an RA (Return Authorization) number or Returns that do not meet our Return Policy and fall outside of the 3/10 day timeframe will not be accepted and will be returned to you at your expense.  

    Domestic Return Instructions

    1. Email contact@soulmatesdress.com to our Customer Service within 3 days of your order delivery with your Order Number and SKU number and the reasons for the return or exchange in your email.
    2. Once we received your request we will email you a Returns Authorization number (RA#) along with a pre-paid USPS return label within 24-48 hours
    3. Please fill out the Return Exchange Request Form along with your received package and enclose it in the return package.
    4. Affix the pre-paid USPS Return Label to the package and be sure to mark RA# OUTSIDE of the package and drop off to any US Post Office.
    5. A small processing fee of $15 will be deducted for each return from your account.
    6. If you would prefer to use your own carrier, make sure to use a courier service with tracking capabilities.

    Ship your return to the following address:

    Soulmates Dress
    Attn: Returns
    510 Coral ridge Place #105
    City of Industry, CA 91746-3031

    1. Items must be received at our warehouse within 10 days of RA issue date.
    2. For exchange request, your exchange will be shipped upon availability. We shall email you the replacement items tracking information upon dispatch.
    3. A Restocking Fee of $30 per item will be deducted from your account for refund. There are no restocking fees if you choose to Exchange or Return for Store Credit.
    4. Your refund will be processed within 1-3 business days upon receipt of your return. Your refund will be credited to the original payment method. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

    International Return Instructions

    1. To follow the Domestic Return Instructions above
    2. Customers are responsible for return shipping charges including duties and taxes.
    3. Returned items will be refund to the original payment method.
    4. Your refund will be processed within 1-3 business days upon receipt of your return. Your refund will be credited to the original payment method. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

    Wrong Item Received:

    In the unlikely event that you receive an item that is damaged or incorrect, please contact us immediately via email or phone and we will organize a replacement for you. If a replacement is unavailable you may choose another suitable item. To arrange to replace or refund your product, please contact Customer Care online or at 1-800-993-9488, Monday through Friday between 9 AM – 4:30PM PST.

    Repeated Returns

     

    We offer a flexible returns policy to make your online shopping experience even easier. However, we do monitor the number of returns made and may refuse to accept orders at our discretion if items are returned repeatedly.

    Items should be in their new, unused condition with all tags attached and must be free of stains, pet hair, floor debris, odors and pin marks. Items not returned in original condition may be refused or subject to a $75 restocking fee.

     

    Please note: We only process returns for items purchased via the online store. Merchandise purchased from department stores / specialty stores must be returned to the store in which it originated.

    We are happy to help you! Please call Customer Care 1-800-993-9488 (US toll-free), Monday- Friday from 9:30am and 4:30pm, PST. Or email us at contact@soulmatesdress.com and please remember to include Your Order number in the subject line.